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The Power of Taylor Swift: Apple Will Now Pay Artists During Free Trial Period
In a tweet, senior vice president of internet services and software Eddy Cue wrote that Apple would pay artists during the 90-day period.
#AppleMusic will pay artist for streaming, even during customer’s free trial period
— Eddy Cue (@cue) June 22, 2015
In an interview with Billboard, Cue elaborated that it was Swift's letter that turned him around on the issue. "When I woke up this morning and saw what Taylor had written, it really solidified that we needed a change. And so that's why we decide we will now pay artists during the trial period."
Cue added that Apple had heard the same "concern from a lot of artists," noting that it was "never our intent" to not compensate artists, rather they were planning to originally negotiate a higher royalty rate, which they will stick with.
Asked if Apple is eating the cost of the 90-day trial period, Cue said, "We're certainly paying for it, yes. We're all in."
Once the decision was made by Cue and Apple CEO Tim Cook, Cue called Swift on the phone from her tour in Amsterdam. "I let her know that we heard her concerns and are making the changes. We have a long relationship with Taylor so I wanted her to hear directly from us."
Swift's reaction: "She was thrilled and very thankful and excited to see how quick we responded."
Cue emphasized the company's long history with "the music community," adding, "We have a deep respect for what they do. ...We're in this for the long term."